Each order is made, packaged, and shipped with care, and inspected before mailing to ensure accuracy. For any issues or assistance with an order, please contact sales@bagsfullofswag.com.

Product Variations

All our items are handcrafted, making each piece unique. Slight variations in color, size, and design are normal and add to the charm of handmade goods.

Orders & Payment

• Orders must be paid in full before processing.

• We accept Credit cards, PayPal, Cash

 Processing & Shipping

• Processing time: 3-7 business days from order receipt.

• Orders are not shipped on weekends or holidays

• Orders are shipped via US Postal Service

• Shipping carriers: US Postal Service

• Shipping speed depends on the postage chosen at checkout and is determined by the US Postal Service.

• Postal delays are unpredictable. Order in advance if you need it by a specific date.

• Customers are responsible for providing accurate shipping details.

 Returns & Exchanges

• Custom and personalized items sales are final unless the item arrives damaged or defective.

• If there is an issue, please contact us within 5 days of delivery with photos of the damage.

• Returns must be shipped within 5 business days of approval

• Customers must pay return shipping unless there's a physical defect undetected at shipment.

• Exchanges may be possible in certain cases, but return shipping costs are the buyer’s responsibility.

• If an item was shipped for free, the shipping cost may be deducted from any refunds.

 Custom & Personalized Orders

• Custom orders require full payment before production.

• No returns or cancellations on personalized items once production has begun.

Care Instructions

To maintain the quality of your handmade item, please follow the provided care instructions. If you have questions, feel free to reach out.

Contact Us

For any concerns or inquiries, please contact us at sales@bagsfullofswag.com. We’re happy to assist you!

FAQ.

Are Shipping Times Guaranteed?

No, shipping speed depends on the postage chosen at checkout and is determined by the US Postal Service.

Do You Ship Internationally?

No, we do not ship internationally.

Can I Get A Return Shipping Label?

The customer is responsible for return postage on all returns.

I Didn’t Get My Package, Can I Get A Refund?

If you didn’t get your package but the post office shows it as delivered, please contact your local post office.